Patient Experience Summit

As the world’s largest, independent conference devoted to improving the patient experience, the Patient Experience: Empathy + Innovation Summit consolidates the latest information, insights and innovations from industry experts and leaders in the patient experience movement.

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Empathy Where You Are

The ninth annual Patient Experience: Empathy + Innovation Summit will take place June 18-20, 2018 at the Cleveland Convention Center in Cleveland, OH.

As caregivers, improving the patient experience is our collective responsibility. Success comes from the ability to work together, share best practices and challenge each other to identify new ways to provide better care. The Patient Experience Summit is the premier opportunity for anyone in the healthcare industry to network, learn, collaborate and discuss ideas on how to deliver the best clinical, physical and emotional experience to patients and their families.

To view the full agenda, list of expert speakers and registration details for the next Patient Experience Summit, visit

The 2017 Patient Experience Summit hosted nearly 2,000 attendees from 47 states and 35 countries.


Cleveland Clinic Experience Partners