IMPROVE YOUR SKILLS

Take advantage of learning and training opportunities developed by patient experience and clinician communication experts at Cleveland Clinic.

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GET VALUABLE GUIDANCE

Have our professional advisors come to your facility to assess your current situation and develop a personalized plan for improvement.

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HOST A THOUGHT LEADER

Hear firsthand insights from subject matter experts who have real-world experience. Invite one of our speakers to your facility, conference or retreat.

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UPCOMING EVENTS

When Words Matter: Practicing Sensitive Conversations in Healthcare

Nov 4-6, 2018

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Cleveland Clinic Experience Partners Patients First

The Path to
Exceptional Care

Before our programs worked for others, they worked for us. Learn how transforming our own culture led Cleveland Clinic to establish proven ways to help your organization.

OUR JOURNEY

Knowledge
Center

Find useful information on improving patient satisfaction, service excellence and communication skills in this collection of books, articles and case studies.

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